Frequently asked questions

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What types of printing and signage do you offer?

We provide a wide range of printing and signage solutions, including banners, signs, decals, stickers, table throws, trade show displays, wall, window, and floor graphics, and more. Our services support both everyday business needs and event-based projects.

Do you only work on events, or do you also print for businesses?

While we specialize in event and space branding, we also produce printed materials and signage for businesses of all kinds. From ongoing operational signage to short-run marketing materials, we support both one-time projects and recurring business needs.

How fast is your turnaround time?

Turnaround times vary by product, quantity, and production method, but speed is a priority for us. Many items can be produced quickly, and rush options may be available depending on scope and availability. All timelines are communicated clearly before production begins.

Are you a local print company?

Yes. YBC Production is based in Phoenix, Arizona. Being local allows us to offer responsive service, faster turnaround, and hands-on support—especially for time-sensitive or on-site projects.

Do you offer eco-friendly printing options?

Yes. We offer eco-friendly materials and printing processes where available, including the use of HP Latex inks and responsible recycling practices. If sustainability is important to your project, we’re happy to recommend lower-impact options.

Can you help with design, or do I need to provide artwork?

We can work with print-ready artwork or assist with design and file preparation when needed. All applicable projects go through a proofing process to ensure accuracy before production.

Will graphics damage walls, windows, or floors?

We take care to use materials and installation methods appropriate for each surface. Our goal is to enhance spaces while protecting venue finishes, and we prioritize clean application and safe removal—especially in sensitive environments.

Do you handle installation and removal?

Yes. For applicable projects, we can coordinate delivery, professional installation, and post-event removal (strike). This helps ensure everything is installed properly and removed cleanly after use.

Do you work directly with venues or facility managers?

We regularly coordinate with venues, event planners, and facility teams to ensure materials, installation methods, and timelines meet all requirements and restrictions.

How do I get a quote?

You can request a quote by providing details such as product type, size, quantity, timeline, and artwork status. For larger or more complex projects, measurements or site reviews may be recommended.

What happens if there’s a pricing error on the website?

If an online quote or price is incorrect due to a technical or calculation error, we’ll notify you, provide a corrected quote, and give you the option to proceed at the accurate price or decline the order.

What is your policy on custom orders and refunds?

Because most products are custom printed, orders are non-refundable once production begins. In the event of a verified production defect, we’ll work with you to resolve the issue through a reprint or other appropriate solution.